DIRECTOR OF PROGRAMS
REPORTS TO: Associate Director for Public Engagement
CLASSIFICATION: Regular, full-time, non-exempt
SCOPE OF POSITION: Working with the Associate Director for Public Engagement and related committees, the Director of Programs creates and implements a range of public and school programs that support the mission of SBTHP and provide access to the historic properties managed by the organization. Oversees recruitment and training of volunteers to support programs and creates related program curriculum materials. Supervises program staff and related volunteers. Works as part of a team managed by the Associate Director for Public Engagement to support all aspects of the public experience at SBTHP’s historic properties.
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DUTIES AND RESPONSIBILITIES:
1. Develops school programs which meet State Social Studies and other curriculum framework requirements for all grade levels. Responds to the needs of educational institutions (teachers) for in-class, on-site, and virtual visits. Ensures scheduling of all school visits, group tours and other programs.
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2. Cultivates a strong working relationship with teachers, school administrators and other community stakeholders and partner institutions. Creates opportunities for teacher professional development (in-service programs).
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3. Responsible for development, implementation, evaluation and promotion of public programs that serve the mission of SBTHP and its strategic initiatives, including festivals, lectures, film screenings and others.
4. Responsible for recruitment, training, management, and evaluation of program staff, interns, and volunteers, and cross training Visitor Experience Assistants and Event Attendants to support public and school programs.
5. Develops, writes and produces materials and media to enhance programs utilizing multi-media equipment, and applying best practices for linking technology with ideas.
6. Develops, prepares, and administers annual program department budget, ensuring that revenue/expense goals are met.
7. Provides data, narrative information, images, etc. upon request by the Associate Director for Public Engagement to support grant applications and reporting.
8. Works closely with colleagues in the Public Engagement Division, including the Director of Visitor Experience and the Director of the Presidio Research Center, to collectively support the public experience at historic sites managed by SBTHP.
9. Provides written and oral reports on the status of existing and new programs as requested.
10. SBTHP is a diverse organization with a small staff and many activities; all staff members, including the Director of Programs, must be versatile and cooperative in carrying out a variety of responsibilities and duties as assigned by the Executive Director.
QUALIFICATIONS: Bachelor of Arts degree in education, history, archaeology, or a closely related field required. Experience in teaching, strong oral, written, organizational and interpersonal skills, along with good computer and multi-media skills required. Outgoing and confident manner, leadership skills, the ability to work independently and collaboratively, perform well under pressure, and deal with awkward situations required. Must be available to work occasional evenings, weekends, and holidays. A Master’s degree, or three-year’s equivalent experience in a teaching or museum/nonprofit education program preferred. Proficiency in Spanish, and experience teaching all age groups and volunteer management preferred. Experience with audio/video equipment, editing software and video conferencing tools like Zoom preferred.
Applicants with demonstrated experience that will support the organization’s mission and values will be prioritized.
Start Date: ASAP
Typical Schedule: Office hours are 8:30 – 5:30, Monday through Friday. This position will work regular office hours with flexibility to manage evening and weekend programs.
Salary: $28 - $33/hour plus benefit package
Application Process:
A complete application form, cover letter and resume are required. The cover letter should include a statement about how your experience will support the organization’s mission and values. Please send application package to Kevin McGarry, kevin@sbthp.org
VISITOR EXPERIENCE ASSISTANT
REPORTS TO: Director of Visitor Experience
 
CLASSIFICATION: Part-time, hourly, non-exempt (20+ hours/week) Weekdays, weekends, holidays, and some evenings.
 
Scope of position: Visitor Experience Assistants are responsible for visitor orientation, admission and gift shop sales, guided tours, and hands-on demonstrations at El Presidio de Santa Bárbara State Historic Park and Casa de la Guerra. In addition to facilitating the daily operations of these historic sites and museum shops, Visitor Experience Assistants create informal education experiences for visitors.
 
DUTIES AND RESPONSIBILITIES:
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Provide welcome and orientation to all visitors, as well as information on SBTHP and its programs.
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Conduct interpretive and educational programs, demonstrations, and guided tours under the direction of the Director for Visitor Experience.
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Assist with collecting visitor experience evaluations and visitor demographic information.
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Participate occasionally in SBTHPs school tours and public programs, including set up and breakdown, under the direction of SBTHP Programs Department.
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Assist with opening and closing the park and museum, including flag-raising, setting and disarming alarm systems, and locking and unlocking doors and gates.
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Conduct light maintenance tasks including dusting, sweeping, cleaning and stocking of public bathrooms.
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Handle cash and credit card transactions including admission and gift shop sales.
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Assist with gift shop restocking, displays and inventory.
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Attend appropriate staff meetings and ongoing training opportunities.
All work will be consistent with SBTHP’s Strategic Plan and in support of the organization’s Diversity, Equity and Inclusion Plan. SBTHP is a diverse organization with a small staff and many activities; all staff members must be versatile and cooperative in carrying out a variety of responsibilities and duties as assigned by the Director of Visitor Experience and the Associate Director for Public Engagement.
QUALIFICATIONS:
High school graduation, experience in customer service and cash handling required. Excellent communication and public speaking skills, demonstrated desire to work with the general public, high level of initiative and ability to work without constant supervision required. Solid organizational and problem-solving skills, and ability to explain complex issues, and diffuse difficult situations required. Interest and experience in informal education, history, and/or museum studies and facility with a second language preferred. Undergraduate or graduate student, or career changer with an emphasis in history, education, museum studies, public history, and/or interpretation preferred.
 
Start Date: ASAP
 
This position is currently scheduled at: Tuesdays and Wednesdays 9:30am-5pm, Saturdays 9:30am-5pm, and Sundays 11:30am -4:30pm.
 
Salary: $19/hour
Application Process:
A complete application form, and resume are required. If you have any questions please email Director of Visitor Experience Nic Caldwell, nicole@sbthp.org